Shipping Information
Shipping Basics: NorthWoods Smoke of Minnesota uses FedEx Ground shipping and ships only to the lower contiguous 48 states. Occasionally, we may use UPS or other shippers to deliver your order. Only on occasion will your order will arrive in separate shipments. We try to ship complete orders but occasionally you may receive some items with the balance being back ordered.
Please call for large quantity shipping costs.
DROP SHIPPING ITEMS: At times, your order may include an item which we have dropped shipped directly from the manufacturer or distributor. Such items will be shipped using their preferred shipping methods and you may not be notified of actual shipping dates. If this is important, please email us and we will obtain and send you a tracking number.
ESTIMATED SHIPPING TIMES: Most orders are processed and shipped the same day with others being shipped within 24 hours if there are no back ordered items.
BACK ORDERS: Should your order include one or more back ordered items, we attempt to notify you by email as soon as possible letting you know when we expect to be able to ship. Occasionally, we will send partial orders of the items we have. We will not charge you for the items not sent.
ESTIMATED DELIVERY DATES: All orders processed and shipped should be received within 1 to 6 days depending upon availability, location and shipping companies. Occasionally, a drop ship item may take a day or two longer.
NOTIFICATION OF TRACKING NUMBERS: If you provide your email address and the order is being shipped by us via Fed EX (ground or air), you will be advised by email with a tracking number.
ALASKA, HAWAII, PO BOXES, APO ADDRESSES OR INTERNATIONALLY: We normally do not deliver to these locations. Should you desire to order using any of these methods, and you are not in a huge hurry for the item, please call (218.340.0377) or email us and we will try to get you a shipping price and estimated time of delivery. This option is not available on any heavy orders since most carriers manage to destroy heavy packages over long distances.
More Questions? Contact us at: sales@northwoodssmokeofmn.com
